OIIT Computer Best Practices Cheat Sheet

For Faculty and staff who have technology-related questions or issues, this OIIT Cheat Sheet can come in handy as a quick reference about how to get in contact with OIIT and some best practices for mobile devices, work computers, and classroom technology.  Image of OIIT Cheat Sheet

The image above is also available in an Accessible PDF Format.

The cheat sheet includes of technology best practices for using your Work computer, Classroom technology, Mobile devices, and general Safe Computing tips:

WORK COMPUTER BEST PRACTICES

  • NSU-owned computers receive
    security and system updates every 3rd
    Thursday of the month
  • Make it a habit to restart your
    computer regularly for updates to take
    effect
  • All files should only be saved to
    OneDrive (NSU Windows computers
    automatically back up the Desktop,
    Documents, and Pictures folders to
    OneDrive)
  • Check the NSU App Store for Software
    that is available for you to download

 

CLASSROOM TECHNOLOGY BEST PRACTICE

  • Be sure to arrive early to class so that
    any technical issues can be addressed
    before your class starts
  • If you need technical help, click on the
    Live Tech Chat icon on the desktop to
    instantly chat with a technician
  • If using a different computer than the
    podium one, bring any adapters you
    may need
  • When class ends, sign out but leave
    classroom computers turned on to
    receive essential software updates

MOBILE DEVICE BEST PRACTICES

  • NSU email may only be accessed
    using Outlook (the built-in mail
    apps will not work)
  • Keep your phone’s operating
    system up to date
  • Phones must auto-lock and be
    encrypted & password protected

SAFE COMPUTING BEST PRACTICES

  • Never click on links in emails from
    unknown senders
  • Use Phish Alert button in Outlook to report suspicious email to IT Security and delete it from inbox
  • Don’t go to unsafe websites
  • Always check the email address of
    the sender
  • Don’t open email attachments from
    unknown senders

 

CONTACTING OIIT

OIIT requests are now available for submission through the NSU OIIT ServiceNow Portal!

For all technology help or requests, please submit a ticket through the ServiceNow portal. Check out the Technology Training channel on Sharkmedia!

Client Technology Support (CTS) Contact Information
954-262-0070
Mon – Thur: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Closed on Sunday

LIVE TECH CHAT ICONOIIT Live Chat IconLook for this icon on all classroom podium computers to quickly get support from a technician.